NAMI Santa Clara County is Hiring!

Open Job Positions:



Job Description:

The Education Coordinator oversees the coordination, administration, and evaluation of NAMI Santa Clara County’s community education and family education programs and supervises the presenters and teachers for those programs. The Education Coordinator is responsible for outreach, marketing, and coordination of community presentations, and for coordinating education courses for family members. The Education Coordinator will report to the Deputy Director.


Community Presentations: NAMI SCC offers the following free presentations to schools, hospitals, religious congregations, and other organizations in the community. All presenters are people with lived experience, to show the reality of living with a mental health condition or as a family member or caregiver.

  • Ending the Silence, a presentation for middle school and high school students, teachers and families.
  • In Our Own Voice, a presentation led by a team of two trained presenters who are living in recovery from mental illness.
  • Presentation for Professionals, an introduction to the topics of mental health, mental illness, stigma, and how to reduce stigma and create a more accepting, inclusive environment.

Classes for Family Members: NAMI SCC offers the following free education courses for family members, caregivers and friends of individuals who live with mental health conditions. All classes are facilitated by a trained family member or caregiver with lived experience.

  • Family-to-Family is an 11-week class for family members, caregivers and friends of individuals living with mental illness.
  • Basics is a 6-week class for parents and family caregivers of children and teens who are experiencing symptoms of a mental illness or who have already been diagnosed.
Primary Duties and Responsibilities

The Education Coordinator performs a wide range of duties including but not limited to the following:


The Education Coordinator will reach out to and make contact with schools, government agencies, private sector businesses, and nonprofit organizations to encourage them to offer community education presentations (Ending the Silence, In Our Own Voice, and Presentation for Professionals).

Program Coordination
  • Develop a yearly calendar for each program.
  • Schedule presentations and classes.
  • Maintain, update, and enhance all program materials (hard and electronic).
  • Work in collaboration with the Volunteer/Outreach Manager to ensure that materials are prepared in advance for all presentations and classes.
  • Maintain records on presentations and classes, and provide required information for invoicing, program evaluation and reporting, as well as fund development purposes.
  • Report evaluation findings and make recommendations to enhance the program.
  • Compile responses from evaluations and scan evaluations into the computer.
  • Ensure program activities operate within the policies and procedures of the organization.
  • Recruit, interview, and qualify all potential presenters and teachers.
  • Train, supervise, and evaluate all presenters and teachers.
  • Manage staff and engagements.
  • Ensure timesheets and expense reports are accurate and on time.

A bachelor’s degree in administration, project management, or a related field, OR equivalent, related work experience in the nonprofit sector.

Knowledge, skills and abilities
  • Strong communication and organizational skills
  • Strong presentation/PowerPoint skills
  • Ability to multi-task in a face-paced environment
  • Knowledge of client groups and/or issues related to the program areas
Proficiency in the use of computers for:
  • Microsoft Office 2010 (Word, Excel, PowerPoint, Outlook)
  • Simple accounting
  • E-mail
  • Internet
Personal characteristics

The Education Coordinator should demonstrate competence in some or all of the following:

  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Creativity/Innovation: Develop new and unique ways to improve operations of the program.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influence others to achieve results that are in the best interest of the organization.
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions, which are timely, and in the best interests of the organization.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
  • Ongoing outreach to the community to bring the Ending the Silence program to the overall community.
  • Experience working in a nonprofit organization or through work/life experience; has knowledge about severe and persistent mental illness and passion for the work of NAMI-Santa Clara County.

Job Type: Full time with benefits, $20-$24/hour depending on experience.

To be considered for this position please send a resume by email to the Deputy Director .

Application Deadline: September 15, 2019.



Job Description:

Peer Pals are persons who have experienced their own major mental illnesses, but have achieved a substantial degree of personal well-being and stability. Serving as a friend and mentor, each Pal must have a strong desire to help others and be willing to be assigned for six months to someone who is in the beginning stages of his or her recovery. Pals will receive ongoing training and supervision by the PeerPal Advisor for the duration of the assignment. Pals work four hours per week and are paid $11.25 per hour.

  • Education: Completion of the NAMI Peer-to-Peer Education Course, or equivalent mentor certification
  • Knowledge of client groups and/or issues related to the program area

Job Type: Part-time

To be considered for a PeerPal position please email the PeerPals coordinator for more information.