YOU ARE NOT ALONE!

We understand that the “Shelter-In-Place” order can be very isolating for people who living with mental health conditions. NAMI Santa Clara County office will be closed to the public. Our Warmline staff are still working remotely to provide information and resources to you. You can call the Warmline at 408-453-0400 option 1 Mon – Fri 10 AM to 6 PM (call 408-453-0400 option 4 for after hours Warmline call back support)

The Warmline staff will continue to provide support to the community via phone and email:

  • Phone: Call us at 408-453-0400 option 1, Monday through Friday, 10:00am to 6:00pm.
    (call 408-453-0400 option 4 for after hours Warmline call back support)
  • Email: Email us with your questions or concerns at info@namisantaclara.org
  • Visit our website, www.namisantaclara.org  24 hours a day, seven days a week, for resources and information about mental health

FACE COVID – How To Respond Effectively To The Corona Crisis  

In this brief animation, Dr Russ Harris, author of “The Happiness Trap”, illustrates how to to deal the fear, anxiety and worry that goes with the Corona crisis using  Acceptance and Commitment Therapy (ACT)

COVID-19 Information, Resources and CEO’S Message From NAMI NATIONAL This website provides information, resources and tips on staying connected with our support while we practice social distancing.

We recognize that people affected by mental illness face additional challenges dealing with COVID-19. Now, more than ever, it’s important to remember that there is no health without mental health. During these difficult times, we encourage you to take care of yourselves and check in on loved ones. You are not alone, and we will get through this together“.—Daniel H. Gillison, Jr. (CEO of the National Alliance On Mental Illness)

NAMI COVID-19 Resource and Information Guide The National Alliance On Mental Illness (NAMI) has released this guide to answer frequently asked questions about Coronavirus and issues ranging from accessing health care to managing anxiety and social isolation”.
NAMI COVID-19 Information Y Rcursos  – Spanish Language version for Latino/a or Latinx communities.

Click on the links below to find local resources and manage your mental health during this public health crisis:

  1. Mobile Crisis Response Team – 1-800-704-0900 Press 2
  2. Santa Clara County Suicide & Crisis Hotline – 1-855-278-4204
  3. National Suicide Prevention Helpline – 1-800-273-8255
  4. Crisis Text Line – Text RENEW to 741741
  5. Mental Health Urgent Care – Ph. 408-885-7855 871 871 Enborg Court, SJ, Unit 100; Daily 8 A.M.–10 P.M.; Offer out-patient psychiatric care for patients who are uninsured or have Medi-cal/Medicare. No appointment needed.

  1. SAMHSA’s National Helpline1-800-662-HELP (4357)
  2. Peer-Run Warmline1-855-845-7415 – Offers 24/7 Emotional Support & referrals to callers and online chat visitors
  3. Seniors Friendship Line – 800-971-0016 Available 24/7. Institute of Aging’s Friendship Line offers toll-free emotional support for seniors aged 60 years and older.
  4. 7 Cups– www.7cups.com is an online 24/7 website (and also a mobile app) providing free support to people experiencing emotional distress
  5. Bill Wilson Center Youth Crisis Line (ages 7-24)*888-247-7717
  6. Bill Wilson Center Contact Cares(Depression, Anxiety, Grief, Loneliness, Parental Stress)
    408-850-6125
  7. Depression and Bipolar Support Alliance (DBSA) has online support groups:
  8. Anxiety and Mood Disorders Family Support and Information Group: Parents Helping Parents offers an online family support group for parents and guardians of youth with anxiety and mood disorders during the Coronavirus shelter-in-place health order. They meet on the 3rd Wednesday of the month between 11 AM to 1 PM. For the link, contact info@php.com
  9. MyOCD online support group at HealthUnlocked: Connect with other members of the OCD community in order to both find and provide support for your shared experiences.
  10. MEETUP.com has support groups for depression, anxiety. Look here for community support and prevent social isolation.
  11. SUPPORT.com: Website featuring 200+ online support groups.
  12. *New*How Right Now – Finding What Helps : Find resources and inspiration to stay positive and use your strengths during this time. 

  • NAMI-SCC Connections Recovery Groups: The group will be available by Zoom at the following times:
    • Every Sun, 3–4:30 P.M.
    • Every Mon, 7–8:30 P.M.
    • Every Thur, 7-8:30 PM

– To join by smartphone or computer, with or without the camera go to the meeting number 306 350 970 or follow this Zoom link.
– To join by phone – voice only, call 1-669-900-6833 and, when prompted, enter meeting number 306 350 970.
– If you need technical support prior to the group start, call 1-408-453-0400 x6050, we will be there 15 minutes prior to the group star

  • NAMI Family Support GroupsClick HERE for the current month Family Support Groups listing, which include phone extensions and/or Zoom links.
    Note:  Most NAMI Santa Clara County family support groups are for people with loved ones who may have a variety of mental health challenges.  However, we do offer a few specialized groups:

    • Jail family support groups (look for “FSG-JAIL” on the group listing) – For those with loved ones currently or formerly incarcerated in Santa Clara County jails
    • Transition Age Youth family support groups (look for “FSG (TAY)“) – For parents or caregivers of youth for ages 14-24
    • Faith-Based Youth family support group (look for “FSG Faith based WESTGATE-SAN JOSE“) – Faith based, non-denominational group for parents or caregivers of youth up to age 24
    • Spanish-Language family support groups (look for “FSG-SPANISH“) – For families/friends who speak Spanish
    • Chinese-Language family support group (look for “FSG-CHINESE“) – For families/friends who speak Mandarin

  • Santa Clara County CAN – COVID-19 Resource Navigation – Free Hotline for Santa Clara County residents Ph. 408-809-2124 Mon – Fri, 8 AM to 8 PM
    • Navigate safety net services like healthcare, financial, housing, employment and more.
    • They help individuals understand what assistance they are eligible for and walk them through the application process
    • Connect with legal aid attorneys who can answer questions about work related issues (employment & income)
  • Santa Clara County Public Health Department COVID-19 website- Official Santa Clara County site for current information on C-19. also (*Note: info is also in Chinese, Spanish & Vietnamese)
  • *New* Jail Reentry Resource Center Mental Health Resource Flyer  Persons released from Santa Clara County jails can find assistance with locating resources such as temporary housing, benefits enrollment, employment and more.  You can also call (510) 358-8926.
  • *New* Santa Clara County’s Homeless Prevention System – Call (408) 926-8885 or email housinginfo@sacredheartcs.org. This flyer has a list of agencies to call for see if  you qualify for homeless prevention services, which are available to low-income (80% of Area Median Income) households in Santa Clara County who are at imminent risk of losing their housing. For those who qualify, the program provides temporary financial assistance (e.g. rent, deposit, or utilities payment).
  • FAMILY FIRST CORONAVIRUS RESPONSE ACT – Use this link to learn about this employee rights act. The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19. These provisions will apply from April 1, 2020 through December 31, 2020.
  • Mental Health America COVID-19 Information and Resources – Pandemic related information and resources for people with mental health issues and their caregivers, for front-line workers, for seniors, for LGBTQ+, for persons of color, and for persons experiencing domestic violence.
  • Domestic Abuse Survivors: Staying Safe During COVID-19 – People who are surviving violence in their relationships and families may be experiencing increased isolation and danger caused by social distancing measures during the Coronavirus pandemic. Survivors often have specific needs around safety, health and confidentiality. Here are some local organizations who can help:

  • Santa Clara County Behavioral Health website – Provides the following document in English, Chinese, Spanish, Vietnamese, Tagalog and Farsi:
    • TELEHEALTH Resources: Many behavioral health service providers are now authorized to give tele-mental health services. Use the zipcode locator to locate services close to you.
  • QUICK LINKs to FINANCIAL, EMOTIONAL AND SOCIAL Support from Mental Health America – Provides valuable information about financial support, managing anxiety, maintaining connection during social distancing, information and resources for parents on talking to kids about COVID-19, education resources for online school and much more
  • COVID-19 Resource Toolkit for people with OCD – Provides resources and support information for people with Obsessive Compulsive Disorder (OCD) and related disorders including how to access teletherapy, information about COVID-19, how to talk to your kids about Corona virus, COVID-19 vs your symptoms and more.
  • Individual Grief Support during COVID-19 – COVID-19 has brought so many losses, and mourning the death of a loved one can be especially difficult during a time of social distancing.  Santa Clara County has produced a special resource guide for people needing grief support during the Coronavirus outbreak.

  • Santa Clara County Substance Use Services – (formerly Gateway Services) Get information on County substance use services during COVID-19 social distancing.
    • Substance Use Services Call Center   For intake &information, call 1-800-488-9919 M-F 8 AM – 5 PM
      During COVID-19, operations will continue Monday -Friday, 8 AM – 5 PM. Callers will be referred to Detoxification and Residential Treatment services and to an available community out-patient program. After hours calls requesting Detoxification or Residential services will be forwarded and handled through the Residential Provider Network allowing for continued placement 24/7
  • 12 Step Program Online Meetings – these free, non-denominational peer support groups follow the 12 Step recovery format.  Listed below are online or virtual meetings currently available during COVID-19 social distancing,

  • Santa Clara County CAN – COVID-19 Resource Navigation –
    Call 408-809-2124  Hours: Mon – Fri 8 am – 8 pm This new, free hotline helps Santa Clara County residents.

    • Navigate safety net services, helping individuals understand what assistance they are eligible for and walking them through the application process
    • Connect with legal aid attorneys who can answer questions about work related issues (employment & income)
  • Social Security & Coronavirus Disease (COVID-19) – Contains updated information from Social Security Administration (SSA) on COVID-19 and SSI/SSDI. If you are receiving Social Security, you will find detailed answers to “How do I get my COVID-19 economic impact payment?”
  • IRS Economic Impact Payment Information Center – Official federal information on Economic Impact Payments, including eligibility requirements, and how to request the payment if you didn’t file a tax return (Answer: go to the IRS’s Non-Filers website to enter your information).  Also see Get My Payments Frequently Asked Questions.
  • Economic Impact (Stimulus) Payments & Disabilities FAQs – From Disability Rights California.  This page answers questions about how the new federal Economic Impact Payment ($1200) affects people with disabilities receiving federal benefits, such as, “Will the payment affect my Medi-Cal, SSI, SSDI, CalWORKS, CalFresh (food stamps), Section 8 or other income-related government benefits?”.  *Note that the $1200 is not counted as income, is not taxable, and will not count as an asset for 12 months.
  • Financial Assistance for Businesses and Workers For businesses and workers affected by Coronavirus in Santa Clara County. This website has information about disability insurance, paid family leave for caregivers, unemployment insurance for people whose hours have been reduced due to Coronavirus, partial claims, financial assistance for low income families, financing for small businesses and other workforce resources

  • Housing Program Updates and more – This link provides updates from Law Foundation of Silicon Valley about their housing programs and information about court closures related to housing
    • Learn about the NEW Statewide Renter’s Protection (AB1482) HERE (Also available in Spanish and Vietnamese)
    • SAMPLE LETTER to send to your Landlord for rent relief during COVID-19 crisis.
  • FAQ Eviction Moratorium – Your rights and answers to your frequently asked questions about Eviction Moratorium from Law Foundation of Silicon Valley. (In Vietnamese, Spanish)
  • Legal Advice for Housing Programs by Law Foundation – Free legal advice and representation on housing-related matters to low-income individuals in Santa Clara County.  Contact their intake line at (408) 280-2424, Monday – Friday, 9 AM – 5 PM
  • COVID-19 Housing Crisis Line – Offer shelter and temporary housing placements. Call 408-278-6420 Mon-Fri 9 AM – 6PM.
  • *New* Santa Clara County’s Homeless Prevention System – Call (408) 926-8885 or email housinginfo@sacredheartcs.org. This flyer has a list of agencies to call for see if  you qualify for homeless prevention services, which are available to low-income (80% of Area Median Income) households in Santa Clara County who are at imminent risk of losing their housing. For those who qualify, the program provides temporary financial assistance (e.g. rent, deposit, or utilities payment).

  • Affordable Internet Services: Click to view information from The San José Digital Inclusion Partnership about which affordable Internet offers are available through Internet Service Providers in your area; how you may qualify for an Internet offer that meets the online needs of your family; and how to apply online or phone.
    • Visit www.everyoneon.org/sanjose to view the most current offers., or
      Call this Toll-Free number, 844-841-INFO (4636), to find out if you pre-qualify for an affordable offer. If you qualify the representative will have a specialist call you back to help you choose an offer.
    • If you need additional support in applying for one of these affordable offers, below are Community-Based Organizations (in alphabetical order) who have staff that are trained and available to assist you:
      • Catholic Charities of Santa Clara County
        Email: infointernet@catholiccharitesscc.org
        Phone: (800) 337-9136
        Languages Spoken: English, Spanish, Vietnamese
      • Gates Consulting Group
        Email: info@SanJoseON.com
        Phone: (408) 600-0429
        Languages Spoken: English, Spanish
      • Goodwill of Silicon Valley
        Email: digitalinclusion@goodwillsv.org
        Phone: 408-869-9254
        Languages Spoken: English, Spanish
      • Indian Health Center
        Email: link@ihcscv.org
        Phone: (408) 445-3400 Ext. 5004
        Languages Spoken: English, Spanish
      • International Children Assistance Network (ICAN)
        Email: albert.nguyen@ican2.org
        Phone: (669) 220-8279
        Languages Spoken: English, Vietnamese
      • Sacred Heart Community Service
        Email: edushcs@sacredheartcs.org
        Phone: (408) 916-5021
        Languages Spoken: English, Spanish, Vietnamese
      • Vietnamese Voluntary Foundation (VIVO)
        Email: hangvivo@gmail.com
        Phone: (408) 532-7755
        Languages Spoken: English, Vietnamese
  • Public Defender’s office – COVID Resource GuideLaw Offices of the Public Defender’s community resource list. It has information about community pre-trial release support, homeless shelters, medical, mental health and recovery programs, food
  • 211BayArea: Dial 2-1-1 to get connected for personalized assistance about all community resources including Financial aid, housing, health, income, mental health and more. Free, Confidential, 24/7 service. Available in multiple languages
  • Local Community Resource List from NAMI Santa Clara County FaithNet Team Resource .
  • NAMI Santa Clara County Warmline: Call Warmline to find support and mental health resources during this time. Please know that YOU ARE NOT ALONE!
    • Call 408-453-0400
      • Option 1 Mon – Fri 10 AM – 6 PM – get immediate support and information from our Warmline support staff
      • Option 4 After Hours – if in crisis after normal Warmline business hours, you can leave a message for a call back from an on-call support worker