Mental Health Peer Mentor, Community Peer Program, NAMI Santa clara County


Peer Mentor Job Description:

Job Purpose:

A Peer Mentor works with participants referred by hospitals that have given us grants or funds. Mentors are doing well in their recovery and support their Participant in the journey to wellness and recovery.

Primary Duties and Responsibilities:

Under direction of the Programs Manager, the mentor will initiate weekly face-to-face meetings with the participant and check-in with the participant twice a week by phone. In addition, the mentor will participate and be part of a weekly Peer Mentor meeting.

  • Mentor will be assigned on an as needed basis, and will support each of his or her assigned participants (a minimum of one, maximum of three) by meeting once per week, beginning from the time of introduction to the participant, and having two 15-30 min check-in phone calls per week for a period of four months.
  • During this 4-month period, the mentor will assist the participant in his or her wellness and recovery journey by acting as a companion. At no time, will the Mentor act as a counselor, case manager, or therapist.
  • Connector will have an initial visit with a participant within the week of introduction to the participant
  • Mentor will serve as a community resource for the participant, helping the participant to find his or her own path toward wellness and recovery using SMART goals and coping skills.
  • Mentor will maintain and submit accurate records as required for reporting purposes in a timely manner.
  • Mentor will attend all required trainings when scheduled.
  • Mentor will respond to any emails and/or phone messages from the Programs Manager or program administrator within 24 hours.
  • Mentor will be in regular communication with the Programs Manager and will report any issues or concerns related to assigned matches.
  • The mentor will be able to take direction and feedback from a supervisor, and be a team player by supporting and participating in weekly mentor meetings.


  • Mentor must have a lived experience of mental illness from which to draw upon as an example of living in wellness and recovery.
  • Mentor must have a strong knowledge base coming from NAMI’s Peer-to-Peer class and/or 80-hr CalMHSA’s Medi-Cal Peer Support Specialist Training.
  • Mentor must have the ability to work respectfully with all people, some of whom may be homeless, actively struggling with mental health problems, and/or occurring issues, and may be from different races, ethnicities, identities, and religions. Mentors should never discriminate based on any of these areas.
  • Mentor must have a demonstrated ability to maintain confidentiality and keep all information related to the program secure at all times.
  • Mentor must have proven organizational skills and complete required paperwork in a timely manner.
  • Mentor must have basic computer skills and have access to a computer for email notifications and filing reports.


During active employment, Peer Mentor will:

  • Complete the 1-hour Program orientation.
  • Complete the “The Art of Facilitating Self Determination” when provided by NAMI-Santa Clara County.
  • Connector must complete the online Suicide Prevention training.
  • Connector must agree to an employee background screening.
  • Commit to weekly Peer Mentor Trainings. Peer Connector must inform the program administrator if they find out that they will miss the training.
  • Submit the timecards with program activity details in a timely manner.

Pay Rate: $22/hour

To Apply:

Send your completed application form to the Community Peer Program coordinator by email to or by mail to the following address:

Click here to fill / download the application form

Community Peer Program

NAMI-Santa Clara County

1150 S. Bascom Ave. Suite 24,

San Jose, CA 95128.



El Camino Healthcare District funds this program