Financial Aid & Mental Health Disabilities

Federal financial aid programs are managed by the United States Social Security Administration (SSA). SSA programs include Social Security, a social insurance program consisting of retirement, survivors’ benefits, and disability. Federal programs that assist people with a mental illness related disability are SSI and SSDI.

SSDI pays benefits to you and certain members of your family if you are both disabled and “insured” meaning that you worked for a long enough time period and have paid Social Security taxes out of your employment income.

SSI is a program run by Social Security that pays monthly checks to the elderly, the blind and people with disabilities (including serious mental illnesses) who cannot work, don’t own much and/or who don’t have much income. If you get SSI, you usually get food stamps and Medicaid too. Medicaid (called Medi-Cal in California) helps pay doctor and hospital bills.

While eligibility for Social Security disability is based on prior work history, SSI disability payments are made on the basis of financial need.

Applying for SSI and SSDI can be difficult due to how long a claim can take and the high chance of being denied.  For more information and tips on obtaining SSI or SSDI, see our Applying for SSI/SSDI page.  To apply immediately:

• Call Social Security at 1-800-772-1213, toll-free from 7AM to 7PM, Monday to Friday: ,  If you are deaf or hard of hearing, you can call us at TTY 1-800-325-0778.
• Apply online with Social Security
• Visit your local Social Security office. (Call first to make an appointment.)

(Back to contents)

Medicare is the federal health insurance program for people who are 65 or older, and for some younger people under 65, who are:

• disabled and have received Social Security Disability benefits for 24 months, or…
• receiving Medi-Cal for 24 months as a result of a disabling condition, and with a work history.

Medi-Cal is California’s Medicaid program. This is a public health insurance program which provides health care services for low-income individuals including families with children, seniors, persons with disabilities, foster care, pregnant women, and low income people with specific diseases such as tuberculosis, breast cancer or HIV/AIDS.

To learn more about MediCal, call the 24-hour automated InfoLine at 1-877-96-BENEFITS or 1-877-962-3633, or visit the Santa Clara County Medi-Cal Health Coverage web site. If you wish to apply for Medi-Cal, the County offers mail, phone, online and in-person options.  See the County’s Apply for Public Benefits web page for details. However, your eligibility can only be fully evaluated by an Eligibility Worker (EW).   During the application process, your Eligibility Worker will explain in further detail what requirements specifically apply to your situation.

(Back to contents)

Once on Medi-Cal, persons with a mental disability and an eligible work history can apply for Medicare after a two-year waiting period.  Also. if you have both Medi-Cal and Medicare, you may be eligible for extra, integrated services  via the California Medicare Medi-Cal Plan​​ (Medi-Medi Plan). Download the factsheet​ about Medi-Medi Plans. There are three ways to join a Medi-Medi Plan:

• ​If already enrolled in a Medi-Cal plan, call the plan directly and ask about their Medi-Medi Plan option
• Call Medicare at 1-800-MEDICARE
• Call Health Care Options at 1-844-580-7272 (TTY 1-800-430-7077).​

(Back to contents)

Covered California™ is an easy-to-use marketplace implementing the federal Affordable Care Act in California. Through Covered California, you and your family can compare affordable, quality health insurance options and choose the one that best fits your needs and budget. You may even be able to get financial assistance through Covered California to make your health coverage more affordable. To apply for Covered California (and to get free enrollment advice from professionals called Certified Enrollers):

1. Go to the Covered California Apply web page
2. There are 3 ways to start an application, including:
   1. Apply Online
   2. Apply With a Certified Enroller – search for persons and organizations in your area that help with signing-up for Covered California
   3. Apply by Phone – includes a link to “Have an Enroller call you“

(Back to contents)

State Aid for unemployed workers is managed by the Employment Development Department (EDD), a part of the Labor and Workforce Development Agency of the State of California. EDD administers Unemployment Insurance, State Disability Insurance (Disability Insurance and Paid Family Leave), and Worker’s Compensation.

California law requires that each county have a program to assist its low-income residents who are not eligible for cash assistance from other State and/or Federal programs. Santa Clara County’s program is called “General Assistance” or “GA.” The GA Program provides monthly payments to eligible persons legally residing in the County who have no other means of support.  If you wish to apply for GA, see the County’s Apply for Public Benefits web page.

(Back to contents)

The CalFresh Program helps single people and families with little or no income to buy food using a plastic CalFresh benefit card (as good as cash) to pay for food at a grocery store or other authorized place. Note: Seniors and people with disabilities who receive Supplemental Security Income (SSI)/State Supplementary Payment (SSP) are allowed to receive CalFresh benefits. To learn about eligibility requirements and how to apply for CalFresh, see the County’s CalFresh web page. If you wish to apply for CalFresh, see the BenefitsCal web page for details.

If you have been receiving County benefits in another county and move to Santa Clara County, you will need to request an “Inter-County Transfer (ICT)”.  You can contact the Social Services office in your original county or your new county to provide your new physical and mailing address. Benefits that you must transfer from your old county to your new one include:

• Medi-Cal
• Cal Fresh
• CalWorks/Cash Aid

The Inter-County Transfer Process ensures your benefits are uninterrupted. Your previous county will continue paying your benefits until Santa Clara County takes over your case (this usually takes about 30 days). To begin the process in this county, call (408) 758-3800, or See the County’s Apply for Public Benefits web page.

*Note: Only California residents are eligible for Inter-County Transfers. If you are moving to California from another state, you must start a new benefits application.

County hospital systems must treat people needing medical care, even if they have no insurance. Patients are still responsible for their medical bills. But if you are uninsured, or even under-insured, you may be eligible for free or reduced-price hospital “charity care” per State of California law. People are “uninsured” if they have no medical insurance at all. People are considered “under-insured” if they have high out-of-pocket medical costs (usually defined as expenses that are greater than 10 percent of their income). If you receive medical treatment via the Santa Clara County Health and Hospital System, see their Get Help Paying Your Bills web page for more information.

(Back to contents)

America’s Medicines Tool (not a government program)

Pharmaceutical Research and Manufacturers of America offers the online America’s Medicines tool, a single point of access to public and private assistance programs that help qualifying patients without prescription drug coverage find more affordable ways to get the medicines they need.

(Back to contents)

If you are denied financial benefits, or you believe your benefits have been unlawfully terminated, you can contact the following legal agencies:

Law Foundation of Silicon Valley – Health Program – Telephone: 408-280-2420

Phone intake hours: Monday and Wednesday, 1pm-4pm
Walk-in hours: Tuesday, 1pm-3pm
Address: 4 North Second Street, Suite 1300, San Jose, CA  95113
The Health/Mental Health Program provides free legal advice and representation to any individual who lives in Santa Clara County and who identifies as having a mental health disability or who is experiencing homelessness. This program can assist with:

• Public benefits, i.e. denials, overpayments and terminations of SSI/SSDI, Medi-Cal, Medicare, CalWORKs, CalFresh, CAPI, General Assistance, and Veterans’ benefits
• Reasonable accommodation to access benefit programs
• Investigations of allegations of abuse or denial of rights at mental health facilities
• Assistance with name and gender marker to align with gender identity
• Advocacy for access to County mental health services
• Advocacy for access to mental health treatment in the County jails
• Limited counsel and advice for debtor’s rights/creditor harassments

Bay Area Legal Aid–  Telephone: 800-551-5554 for legal advice line. Mon-Fri 9:30-3
Represents individuals and families appealing unlawful terminations and wrongful denials of General Assistance, Food Stamps, and In-Home Supportive Services, and also works to ensure that the CalWORKs program serves as a bridge to gainful employment.