The Importance of Volunteering to NAMI Santa Clara County

NAMI Santa Clara County relies heavily on volunteers to maintain our excellent programs and services. In 2014, our talented and dedicated volunteers contributed over 26,000 hours to NAMI SCC, and were critical to supporting the NAMI Santa Clara County mission: “Helping people with a lived experience of mental illness and families by providing support, education, and advocacy; to promote research; to reduce stigma and discrimination in the community; and to improve services by working with mental health professionals and families.”

Benefits of Volunteering with NAMI Santa Clara County

NAMI Santa Clara County is a grassroots mental health resource center known for its warm and welcoming culture. Being part of NAMI not only means learning firsthand about the experience of mental illness and its associated social issues, and helping people to find support and solutions, but also enjoying the support of a network of people who walked a similar path.

According to the World Health Organization:

“One in four people in the world will be affected by mental or neurological disorders at some point in their lives. Around 450 million people currently suffer from such conditions, placing mental disorders among the leading causes of ill-health and disability worldwide.” Click here for full press release

Volunteering at NAMI Santa Clara County is an opportunity to support a critical modern social cause, and to help make a tangible positive impact on your local and global community. For more information about volunteering, email the Volunteer Coordinator.

* Note: Santa Clara County cannot accommodate volunteers under age 18, with the exception of certain annual community events (when supervised by a responsible adult): NAMIWalks (September), Holiday Gift Drive (mid-December), and NAMI Picnic (late July).

Volunteer Opportunities

NAMI Santa Clara County offers a range of volunteer positions.  Please review the application form below to learn about current volunteer opportunities.

Volunteer Application


* Note: Some positions may require training and/or orientation.

Download the volunteer application and send the completed application to Volunteer Outreach Manager by email or by mail to our office at 1150 S. Bascom Avenue, San Jose, CA 95128. The Volunteer Outreach Manager will contact you after she receives your application.

NAMI Volunteer opportunities may include:

  • General Office Work: Volunteers meet at our office every Monday and Wednesday, 10am to 1pm, to work on stress-free office projects.  These include folding and labeling brochures and newsletters, preparing class binders, creating NAMI bookmarks, and other tasks as needed.
  • Annual Events: Help at events such as the picnic or the holiday drive. (Note: Suitable for teens under age 18 with responsible adult)
  • Booths/Tabling: Staff the NAMI booth/table at various community events and functions.
  • NAMIWalks:  Our biggest fundraising and community awareness event of the year is NAMIWalks Silicon Valley.  Form or join a team for the walk (held in the Fall). Help with day of event needs.  See

NAMI offers free mental health education classes. Graduation from one of these classes will allow you to get involved in additional volunteer opportunities.

Note: The following volunteer jobs require you complete one of the following NAMI education classes: Peer To Peer, Family To Family, NAMI Provider Class.  They also require extra job specific training.

  • Warmline Help Desk:  Our Warmline Help Desk volunteers provide support, information and referrals to public during NAMI office hours (M-F 10am – 6pm). Respond to phone calls, emails and people coming into the office.  Must have lived experience with mental health challenges, some knowledge of NAMI programs and community mental health resources, multi-tasking abilities and basic computer skills. Warmline volunteers are friendly and compassionate with the ability to listen non-judgmentally.
    • Note: Due to the complexity of Warmline service, we ask for a 6 month commitment of 4 – 16 hours per month, and we provide/require 4- 6 weeks of training (at least once a week).
  • Teach NAMI Classes: Teach a NAMI class upon completion of NAMI instructor training. 
  • Facilitate Support Groups: Facilitate a support group for people living with a mental illness and family members, upon completion of NAMI facilitator training.